Question 1

What is your bag policy?

Accepted Answer

The REC allows:

Bags that are clear plastic, vinyl or PVC and do not exceed 12” X 6” X 12”

One-gallon clear plastic freezer bag (Ziploc bag or similar)

Small clutch or purse no larger than 4.5” X 6.5” with or without a handle or strap can be taken into the facility after proper inspection.

An exception will be made of medically necessary items after proper inspection.

Prohibited items include, but are not limited to; bags larger than 12” X 6” X 12”, backpacks, duffle bags, any and ALL weapons, cans, bottles, food, wallet chains, professional video/audio recording equipment (GoPro’s, tripods, camera bags, etc.), fireworks, laser pens/glow sticks, iPads, coolers.

Exceptions – sports bags for athletic event participants & coaches, technical equipment for Conventions & Trade shows, and diaper bags accompanied by the infant (1 bag per infant).

NO storage of prohibited items will be allowed on the premises.

Question 2

What forms of payment are accepted at concession stands?

Accepted Answer

Concession stands at REC accept only credit or debit cards, Apple Pay, and Google Pay.

Question 3

Where can I buy tickets for an event?

Accepted Answer

Typically, tickets to REC events can be purchased via Ticketmaster or at the Reno Events Center Ticket Office the day the tickets go on sale from 10:00am – noon, or beginning at 10:00am on the day of the event. Tickets can also be purchased in-person at The Silver Legacy box office Fridays and Saturdays from 5:30pm to 9:30pm.

Question 4

Is the facility handicap accessible?

Accepted Answer

Accessible seating is located on platforms at the bottom of all 100 section seating. Accessible doors to facility are located at the Southwest, Southeast and Northwest entrances. The facility is equipped with an elevator for access to the 2nd level.

The Reno Events Center has designated seating specifically for guests with disabilities. In most cases, an accompanying companion seat is available. When ordering accessible tickets, it is important to indicate that you require accessible seating so we can properly seat you.

Purchase Accessible Tickets by Phone or Online:

Find your event on Ticketmaster.com, then click the ADA icon and request accessible seating tickets.

For Ticketmaster events, call (775) 335-8815 and request accessible tickets.

Limited accessible parking spaces are available across the street in the parking garage at the National Bowling Stadium. The cost is $10/car.

Question 5

How much is parking?

Accepted Answer

$10 per space / per day at the National Bowling Stadium across the street. The parking garage does not take cash. Payment type accepted: credit card, debit card, Apple or Google Pay. You may also park for free in The ROW casino parking garages.

Question 6

Do you have a Lost & Found?

Accepted Answer

If you've left an item behind at the REC, please contact our security office to see if they've located it: 775.287.3548

Reno Events Center

Venue Features

7,000

56,000 sq ft

43 ft

Sales Contacts

Renee McGinnes

Kristin Spracklin

Maria Ammirati

Ewa Lonska-Diaz

Cristina Tamayo

Meeting Space

Distance from Key Points of Interest

4.6 mi

0.1 mi

37 mi

3.4 mi

Resources

Upcoming Events

FAQS