Privacy Policy

Collection of Personal Information

You don’t want your personal information to fall into the wrong hands. Neither does the Reno-Sparks Convention and Visitors Authority (RSCVA).
When you visit VisitRenoTahoe.com, we may collect and store information about your visit on an anonymous basis, including information like IP addresses, browser types (such as Internet Explorer or FireFox), referring pages, pages visited and time spent on the Web site. Webtrends and Google collects this non-personally identifiable information for the following purposes: (1) to accelerate end users (2) to provide anonymous statistical analysis of Web page traffic patterns to our customers for their Web sites; (3) to administer our Web site and servers, (4) to allow for auditing of our services by third parties, and (5) to improve our services. The only PII we collect is the user ID, username and password on the login page, for confidentiality and security reasons.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

It is the RSCVA’s policy to use cookies only for more accurate anonymous traffic analysis such as tracking the time/date of the visit, the pages viewed, the referring URL. The cookie information does not include personal data such as name, phone number, e-mail address or mailing address. In addition, the RSCVA does not link cookies to personal data such as name, phone number, e-mail address or mailing address. As we do not build a database of individual visitors, the data that we do collect is never stored in any individual user profile; the data collected serves only to update aggregate counts allowing our customers to monitor traffic on their site. Most browsers are initially set up to accept cookies.

Personal Data

There are opportunities on VisitRenoTahoe.com for you to provide us with information about you and your interests, such as your name, phone number, mailing address and e-mail address. If you choose to share any personal information with us, we may store it and use it for marketing research and other marketing purposes, which may include sharing it with constituents of the RSCVA and other business partners. Information collected on VisitRenoTahoe.com is used to determine important statistical data for the RSCVA, its partners and members to determine the effectiveness of the content, promotions and outbound e-mails. Users have the option of discontinuing the remittance of these by clicking on the Unsubscribe link on all communications, or by visiting VisitRenoTahoe.com/subscribe.

Security of Personal Information

We exercise reasonable care to protect your non-public personal information. This includes storing the personal information on our servers behind a secured firewall and ensuring all transmissions to other vendors use secure encryption technology. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. So while we strive to protect your non-public personal information, we cannot guarantee the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we maintain physical, electronic and procedural safeguards to protect your personal information.

Internally, we will limit access to non-public personal information to those associates who need the information to provide products and services to you or maintain or service those products or services. These associates are limited in number, and are committed to our privacy and security policies. We will review our security arrangements from time to time, as we deem appropriate.

Use of Web Site Agreement

VisitRenoTahoe.com is presented by the RSCVA from within the United States, and the RSCVA makes no representation that materials in the website are appropriate or available for use in locations outside the United States and access to them from territories where their contents are illegal is prohibited. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

The materials provided on VisitRenoTahoe.com are protected by copyright as a collective work and/or compilation, pursuant to U.S. copyright laws, international conventions, and other copyright laws. The contents of VisitRenoTahoe.com are only for your personal, non-commercial use. All materials contained on VisitRenoTahoe.com are protected by copyright, and are owned or controlled by the RSCVA or the party credited as the provider of the content. You will abide by any and all additional copyright notices, information, or restrictions contained in any content VisitRenoTahoe.com. You may download and make one copy of the content and other downloadable items displayed on VisitRenoTahoe.com for personal, non-commercial use only, provided that you maintain all copyright and other notices contained in such content. Copying or storing of any content for other than personal, non-commercial use is expressly prohibited without the prior written permission from the RSCVA or the copyright holder identified in the specific copyright notice.

Unless otherwise indicated, all marks displayed on VisitRenoTahoe.com are subject to the trademark rights of the RSCVA, including without limitation, its model nameplates, and its corporate logos and emblems.

The accuracy of the information on the website cannot be guaranteed, particularly since this information is subject to change. All product illustrations and specifications are based upon current information at the time of programming. Although descriptions are believed correct, complete accuracy cannot be guaranteed. The RSCVA reserves the right to make changes at any time, without notice or obligation, in the information contained on this website, including and without limitation to prices, incentive programs, specifications, equipment, colors, materials and to change or discontinue models.

This Agreement shall be deemed to include all other notices, policies, disclaimers, and other terms contained in this website; provided, however, that in the event of a conflict between such other terms and the terms of this Agreement, the terms of this Agreement shall control. This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to conflicts of laws provisions. Sole and exclusive jurisdiction for any action or proceeding arising out of or related to this Agreement shall be an appropriate state or federal court located in the State of Nevada. This Agreement constitutes the entire agreement between the RSCVA and you with respect to your use of the website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and the RSCVA. Any cause of action you may have with respect to your use of the website must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of the Agreement, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect.

Promotion/Sweepstakes Information

Participation in VisitRenoTahoe.com featured/sponsored contests and sweepstakes also requires the disclosure of contact and demographic information. This information is required to contact users as necessary. It may also be used to send you promotional information. However, users may opt out of or opt-in to our mailings at any time.

Third Party Links

VisitRenoTahoe.com may contain links to other sites, including those of our business partners. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites and those other sites have not agreed to our privacy policy. Visit those sites for information regarding their privacy policy prior to providing personal information.
The links we provide on VisitRenoTahoe.com are there for your reference and convenience. We do not control any of these Web sites, nor are we responsible for their content. The RSCVA does not imply any endorsement of the material on such Web sites or any association with their operators by including these links on VisitRenoTahoe.com. If you decide to access any of these Web sites you do so entirely at your own risk and you should be aware that upon using these links you will leave VisitRenoTahoe.com.

Limitation of Warranty and Liability

The website, including all content, software, functions, materials and information made available on or accessed through the website, is provided “as is.” to the fullest extent permissible by law. The Reno-Sparks Convention and Visitors Authority and its subsidiaries, affiliates and suppliers make no representation or warranties of any kind whatsoever for the content on the website or the materials, information and functions made accessible by the software used on or accessed through the website, for any products or services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through the web site or any linked site. Further, the Reno-Sparks Convention and Visitors Authority and its subsidiaries, affiliates and suppliers disclaim any express or implied warranties, including, without limitation, non-infringement, merchantability or fitness for a particular purpose. The Reno-Sparks Convention and Visitors Authority does not warrant that the functions contained in the website or any materials or content contained therein will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes it available is free of viruses or other harmful components. The Reno-Sparks Convention and Visitors Authority and its subsidiaries, affiliates and suppliers shall not be liable for the use of the website, including, without limitation, the content and any errors contained therein and the software which may be downloaded therefrom; and shall not be liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The negation of damages set forth above are fundamental elements of the basis of the bargain between the Reno-Sparks Convention and Visitors Authority and user. This site and the information, software, forms, agreements, and documents would not be provided without such limitations. Applicable law may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Indemnification

You hereby agree to indemnify, defend and hold the RSCVA, and all its officers, directors, owners, agents, employees, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all liability and costs incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of the Agreement or the foregoing representations, warranties and covenants, including, without limitation, attorneys fees and costs.

Modification of Terms and Conditions

RSCVA reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Agreement, in whole or in part, at any time. Notification of changes in the Agreement will be posted on the Web site. RSCVA may change, suspend or discontinue any aspect of the website at any time, including the availability of any website feature, database, or content. RSCVA may also impose limits on certain features and services or restrict your access to parts or all of the website without notice or liability. By using this website you agree to be bound by any such revisions and should therefore periodically visit the page to determine the then current terms of use to which you are bound.

Contact Us

We welcome your feedback. For any questions, complaints or if you would like to express a concern, remove yourself from our mailing lists, or change your contact information, please contact us.
You may also contact us by mail at the following address:

Reno-Sparks Convention and Visitors Authority
Attention: Marketing Dept.
P.O. Box 837
Reno, NV 89504

last updated 08/05/2011